SC Johnson
B2B e-commerce for consumer products
SC Johnson sought to integrate its e-commerce ecosystem to streamline transactions with customers and suppliers. We developed a centralized platform that unified document management, simplified SAP integration, and improved the efficiency of B2B operations.
- Industry
- Capabilities
- Published
- July 2026
The Company
Founded in 1886, SC Johnson is a global leader in household and consumer products. Operating in more than 70 countries and selling products worldwide, the company manages a broad portfolio of trusted brands across categories including home cleaning, food storage, pest control, and air care. Driven by a strong commitment to innovation, sustainability, and consumer experience, SC Johnson continuously invests in evolving its digital capabilities to strengthen its brands, streamline content management, and deliver consistent digital experiences across the markets it serves.
The Challenge
SC Johnson needed to consolidate inbound and outbound e-commerce transactions across its operations in the Americas into a single platform. The challenge included integrating electronic document exchange with SAP and simplifying connectivity with multiple customers, suppliers, and Value-Added Networks (VANs), reducing operational complexity while improving transaction traceability.
The Solution
We developed a centralized Java platform to manage the exchange of B2B electronic documents across the region. The solution unified inbound and outbound transaction management, integrated communication with the SAP ERP, and provided a standardized architecture to connect customers, suppliers, and Value-Added Networks (VANs).
In addition, we implemented transaction monitoring and tracking capabilities, enabling centralized management and greater visibility into the flow of electronic documents.
Benefits
- More than 70% of transactions processed electronically.
- Centralized management of transactions, customers, VANs, and electronic documents.
- End-to-end traceability throughout the electronic transaction lifecycle.
- Reliable integration with the corporate SAP ERP.
- +70%
- Electronic transactions