InLoyalty
Loyalty coupon system management for Samsung
We developed a loyalty platform for InLoyalty and Samsung that streamlines campaign management and coupon and reward redemption through automated processes and an intuitive user experience.
- Industry
- Capabilities
- Regions
- 🇪🇸 Spain
- Published
- July 2026
The Company
Founded in 1996, InLoyalty is a specialized provider of customer loyalty, incentive, and engagement solutions for customers, employees, and sales teams. With more than 25 years of experience, the company helps organizations across multiple industries design, implement, and manage loyalty programs through proprietary technology and data-driven strategies. Its SaaS platform enables brands to manage loyalty programs, promotional campaigns, incentives, customer segmentation, rewards, communications, and analytics from a single solution. Recognized for its expertise in operating large-scale loyalty programs, InLoyalty continues to innovate to help organizations build stronger customer relationships through personalized, results-driven experiences.
The Challenge
InLoyalty needed a loyalty platform for a leading global technology company. The goal was to create a solution capable of managing loyalty campaigns while providing an intuitive and user-friendly experience for end users.
The Solution
Baufest developed a platform that enables end users to easily redeem coupons and rewards. The administration panel allows campaign management through an integrated supplier database and includes automated Excel file processing, image uploads, integrated email marketing with customizable templates, and postal address management for shipping physical products.
Benefits
- Easy and intuitive user experience
- End-to-end, automated marketing strategy management